PRIVACY POLICY OF V ROQUE CORPORATION
AND ITS AFFILIATED BRANDS

20th Floor, BDO Equitable Tower Tel: 8844-3631
8751 Paseo de Roxas, Makati City Fax: 8812-9546

Effective Date: June 5, 2026

V. Roque Corporation (“V. Roque”) is committed to protecting and responsibly processing the personal information of its clients, suppliers, contractors, business partners, and other individuals who interact with the Company.

This Privacy Policy explains how V Roque Corporation and its affiliated brands, including Viro Casa, Kitchen One, and Cabinet 3, collect, use, process, store, and protect personal information in accordance with applicable laws, including the Data Privacy Act of 2012.

1. CORPORATE STRUCTURE

Viro Casa, Kitchen One, and Cabinet 3 operate under and/or in affiliation with V. Roque Corporation.

For purposes of data collection, processing, and protection, V Roque Corporation shall serve as the principal controlling entity.

2. INFORMATION COLLECTION

V. Roque Corporation collects personal information voluntarily provided through:

  • Social media inquiries and interactions;
  • Facebook Messenger, Instagram, and other online messaging platforms;
  • Lead generation campaigns and online forms;
  • Telephone calls, emails, messaging applications, and in-person consultations;
  • Showroom visits and project consultations;
  • Site inspections, measurements, installations, and project coordination activities.

3. TYPES OF INFORMATION COLLECTED

V. Roque Corporation may collect the following personal information:

IDENTITY AND CONTACT INFORMATION

  • Name;
  • Mobile or telephone number;
  • Email address;
  • Delivery or project address.

PROJECT INFORMATION

  • Design preferences;
  • Measurements and layouts;
  • Photos or videos of project spaces;
  • Project requirements and specifications.

TRANSACTION AND COMMUNICATION RECORDS

  • Correspondence and inquiries;
  • Quotations and proposals;
  • Scheduling and coordination details.

4. LEGAL BASIS FOR PROCESSING

V. Roque Corporation processes personal information pursuant to:

  •    Contractual necessity;
  •    Legitimate business interests;
  •    Legal and regulatory compliance obligations; and
  •    The Client’s consent where applicable.

5. USE OF PERSONAL INFORMATION

Personal information may be used for the following legitimate business purposes:

  • To provide quotations, consultations, and design recommendations;
  • To coordinate project schedules, site visits, deliveries, and installations;
  • To communicate with clients regarding inquiries, updates, and project status;
  • To improve customer experience and operational efficiency;
  • To maintain internal records and compliance documentation;
  • To conduct internal analytics and business improvement initiatives;
  • To protect the legitimate business interests of V Roque Corporation;
  • To send promotional updates or marketing communications where permitted by law.

6. DATA SHARING

V. Roque Corporation does not sell personal information.

Personal information may be disclosed only to authorized employees, contractors, installers, consultants, logistics providers, marketing personnel, or service providers who require access for legitimate operational purposes and who are subject to appropriate confidentiality obligations.

Information may likewise be disclosed where required by law, regulation, court order, or lawful government request.

7. DATA RETENTION

Personal information shall be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, or protect the legitimate interests of V Roque Corporation.

8. DATA SECURITY

V. Roque Corporation implements reasonable organizational, physical, and technical safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of electronic storage or transmission over the internet may be guaranteed as completely secure.

9. CLIENT RIGHTS

Subject to applicable laws and regulations, individuals may have the right to:

  • Request access to personal information;
  • Request correction of inaccurate or incomplete information;
  • Request deletion or limitation of processing where legally permissible;
  • Withdraw consent where processing is based on consent.

Requests may be subject to verification and applicable legal limitations.

10. LIMITATION OF LIABILITY

To the extent permitted by law, V Roque Corporation shall not be liable for indirect, incidental, consequential, special, or unauthorized third-party acts beyond its reasonable control affecting personal information.

11. AMENDMENTS TO THIS POLICY

V. Roque Corporation reserves the right to amend, revise, or update this Privacy Policy at any time to reflect operational, legal, regulatory, or technological developments.

Any updated version shall supersede prior versions upon publication or release.

12. CONTACT INFORMATION

For inquiries regarding this Privacy Policy or requests concerning personal information, you may contact:

V. ROQUE CORPORATION

20th Floor, BDO Equitable Tower
8751 Paseo de Roxas, Makati City

EMAIL ADDRESSES:

Viro Casa: virocasasales@vrc.com.ph
Kitchen One: kitchenonesales@vrc.com.ph
Cabinet 3: cabinet3sales@vrc.com.ph

CONTACT NUMBERS

Viro Casa: (02) 7915-3490
Kitchen One & Cabinet 3: (02) 8637-9556 / (02) 8633-9992

SHOWROOM ADDRESSES

Viro Casa: Level 3, Greenbelt 5, Ayala Center, Makati City, 1226
Kitchen One & Cabinet 3: CW Home Depot, 1 Dona Julia Vargas Ave. cor. Meralco Ave., Pasig City